Welcome to ShineWorx. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. These terms govern your use of our services, website, and any interactions you have with us online or offline. They are designed to ensure a safe, respectful, and reliable experience for all users. By continuing to browse or engage with our platform, you acknowledge that you have read, understood, and accepted these terms. If you do not agree, you should refrain from using our services or accessing any part of our website.
ShineWorx provides residential and commercial cleaning services as described on our website. Service availability may vary by location, and we reserve the right to modify or discontinue any part of the service at any time without notice. We strive to maintain accuracy in our service descriptions, pricing, and scheduling, but errors may occasionally occur. In such cases, we reserve the right to correct them without prior notification. All bookings are subject to confirmation, and ShineWorx shall not be held liable for unavailability or delays caused by external factors such as weather, traffic, or force majeure events.
You agree to provide accurate and complete information when booking a service, making inquiries, or subscribing to our newsletter. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You must immediately notify ShineWorx of any unauthorized use of your account or suspected security breach. We are not liable for any loss or damage resulting from your failure to comply with this responsibility. Additionally, you agree not to use false identities, impersonate others, or engage in any activity that disrupts or interferes with the proper functioning of our website or services.
All bookings are subject to availability and confirmation. Payment must be made in full before or at the time of service unless otherwise agreed. We accept various forms of payment as listed on our website. Cancellations or rescheduling must be requested at least 24 hours in advance to avoid cancellation fees. Failure to do so may result in partial or full charges. In cases of late payment or non-payment, ShineWorx reserves the right to suspend future services until the account is settled. Refunds, if applicable, will be processed based on our service satisfaction and refund policy. Promotional discounts must be applied at the time of booking and cannot be adjusted afterward.
All content on the ShineWorx website, including logos, text, graphics, and service descriptions, is the property of ShineWorx and protected under copyright and intellectual property laws. You may not reproduce, modify, or distribute any part of our content without written permission. Unauthorized use of our content for commercial purposes, republication, or display on other platforms is strictly prohibited. Any violation may result in legal action. You are permitted to view and print content for personal, non-commercial use only, provided you do not alter or remove any copyright, trademark, or proprietary notices.
ShineWorx is not liable for any indirect, incidental, or consequential damages arising out of your use of our services or website. While we strive for excellence, we do not guarantee that our services will meet all expectations or that our website will always be available without interruption or error. We are not responsible for losses resulting from delays, technical issues, user errors, or circumstances beyond our control, including acts of nature or third-party failures. Any reliance on the information provided on our website is at your own risk. We recommend verifying service suitability before booking, especially for specialized cleaning requirements or environments.
If you are not satisfied with a service provided, please notify us within 24 hours so we may assess and, if necessary, rectify the situation. ShineWorx aims to ensure complete customer satisfaction, but results may vary depending on specific conditions and environments. While we will make reasonable efforts to address concerns, we do not offer guarantees for outcomes affected by factors beyond our control, such as pre-existing damage, material type, or customer misuse. Refunds or re-cleaning services will be considered on a case-by-case basis, and only when valid concerns are raised within the specified timeframe. Your feedback helps us improve and serve you better.
We reserve the right to suspend or terminate your access to our services at any time, without notice, if you violate these terms or engage in conduct that we determine is inappropriate, unlawful, or harmful to others or to ShineWorx’s reputation. This includes, but is not limited to, abusive language toward staff, fraudulent activities, misuse of services, or attempts to disrupt our website or operations. Termination may also occur if repeated policy violations are reported or if your actions create a safety or legal risk. In such cases, any outstanding payments or claims will remain enforceable, and access to ShineWorx platforms or accounts may be permanently restricted.
ShineWorx reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the revised date. Continued use of our services after any such changes constitutes acceptance of the new terms. We encourage you to review these terms periodically to stay informed. Significant modifications may also be communicated via email or displayed as a notice on our website. It is your responsibility to ensure that you are aware of the latest version of our Terms & Conditions. If you do not agree to the updated terms, you must discontinue use of our services and website immediately.
If you have any questions or concerns regarding these Terms and Conditions, please contact us.
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